Find out how Cristie Software can help your business IT disaster recovery plans and bare machine recovery solutions to keep your downtime to a minimum and critical data recoverable. www.cristie.com

Showing posts with label Customer service. Show all posts
Showing posts with label Customer service. Show all posts

Tuesday, May 29, 2012

Cristie's Dedicated Support Team

All of Cristie software purchased from IBM or via other Cristie partners includes a full 12 months of software maintenance from Cristie. Software maintenance provides users with upgrades to the latest releases of the software, as well as technical support by phone and email.

Our support team are a dedicated, knowledgeable and friendly group that can provide assistance for any of the supported operating systems (Windows, Linux, Solaris and AIX) that our software caters for. They are available 24hours a day, 7 days a week throughout the year for PriorityOne issues, to ensure they are on hand when needed. We understand how critical and damaging business downtime can be and how vital it is to get your organisation back up and running as quickly as possible and with as little disruption.

  • Available for all contracted customers
  • Knowledgeable and friendly support staff
  • 24/7/365 for Priority One issues
  • Available for any Country
  • Telephone: +44 (0) 1453 847 009 or US Toll Free: 1-866-TEC-CBMR
  • Email them at cbmr@cristie.com


Cristie will also provide assistance in setting up and testing software for evaluation purposes or for a proof of concept.

We also have our online Cristie KnowledgeBase where solutions to minor technical problems and tips and advice relating to Cristie products can be found - http://support.cristie.com/cgi-bin/kb.cgi

Visit our LinkedIn company page for more information about our services and product range http://www.linkedin.com/company/cristie-software-limited

Friday, May 11, 2012

Cristie Software - makes IT life easy!

We pride ourselves on our comprehensive support and customer service.
Thank you to one of our customers for sending us this comment this morning

"Thanks for your extremely short response time, you are absolutely market leader on customer response! Makes my IT life easy :)"
Toyota Material Handling, Europe

http://www.cristie.com/about-us/customers/testimonials/