Cristie Software at IBM EDGE 10-14th June 2013

Machine Recovery & Migration at IBM EDGE

Our US team will be making an appearance at IBM EDGE this year to provide demonstrations of the latest updates to our Bare Machine Recovery for TSM as well as an introduction to TBMR for new clients. We will also be speaking about Machine Migration software as well as information on how to improve your business Continuity plan.

Demo Suite numbers will be available closer to the time, but if you would like to make an appointment to talk with us beforehand, please visit our Events page at: www.cristie.com/about-us/events/

Cristie Software at IBM Pulse 3-6 March 2013

Cristie Software exhibiting at IBM Pulse 2013 - STAND E526

We are exhibiting again at Pulse 2013 on Stand E526 - come along and say hi to the team and find out about how our Bare Machine Recovery and Machine Migration solutions can help your business.

Cristie Software have worked with IBM for over 10 years and have developed a BMR solution that works seamlessly with Tivoli Storage Manager, providing the missing BMR elements without adding significant storage requirements!

Our BMR software solutions are unique in the way that they integrate with the implemented software a business already has installed. TBMR can use TSMs backups so in the event of a server failure TBMR will recover the operating system and applications direct. With the recovery being made to either the original or to new dissimilar hardware or even to a virtual machine.

Find out more about TBMR...

Why not also find out about our NEW PRODUCT - CloneManager at the show and find out how Cristie Software can help your business with all of its migration needs. CloneManager can migrate from V2V, V2P, V2C or P2P, P2V or P2C! With an easy to use drag and drop style GUI CloneManager can migrate single machines to multiple whole server room moves.

Find out more about CloneManager...

Speak to the team on Stand E526

If you would like to make an appointment to speak to one of the team at the show to understand how our software can help your business then please get in touch at sales@cristie.com.

See you there!!

IBM Focused Webinar - for IBM employees and IBM approved resellers

IBM introduction to TBMR - Bare Machine Recovery for TSM.

Cristie Software are looking to set up a series of webinars introducing their software solutions to different set audiences.

An IBM focused webinar: An introduction to TBMR and CBMR for IBM employees and IBM approved resellers, scheduled for Monday 4th March 2013 at 10:00AM GMT.

If you are interested in joining please follow the link to the registration page. https://www2.gotomeeting.com/register/860818754  

Please Note: Space is Limited and this particular webinar is only open to IBM employees and IBM approved resellers.

Not an IBMer?

More general webinar dates to be released soon - keep-to-date at www.cristie.com/about-us/events 

Cristie Software - January eBulletin

January 2013 Update

Welcome to the first Cristie Software News Bulletin for 2013! Happy New Year! Wishing you all a prosperous 2013. Here at Cristie we are looking forward to the year ahead with lots of exciting projects and products currently in development. In the last edition we introduced our latest solution in the last phases of development - CloneManager (www.cristie.com/products/clonemanager), we have had some fantastic news from a large reseller who has chosen us as their on-boarding software provider for all of their worldwide user base. Press release will soon be announced! Other news includes our new offer for existing HomeBase users - find out more information below or at www.cristie.com/homebase-user-offer We hope that you have had a successful start to 2013 and please get in touch if we can help support any deals that you have in the pipeline or if you need any advice for new software for your own business. Why not keep in touch with what we are getting up to by following us on Twitter @CristieSoftware, LinkedIn and on our blog site. All the best, Natalie Schofield, International Marketing Manager Connect with me on LinkedIn Purchasing Updates... Cristie Software solutions (CBMR, TBMR and NBMR) can now be purchased through a range of new channels, including IBM's Passport Advantage (PPA). For further purchasing channel information please visit the website - www.cristie.com/purchase If you are interested in becoming a Cristie Software approved reseller - please fill in the form available at the bottom of the page at www.cristie.com/partners/ and we will be in contact with you. Competitive upgrade for existing EMC HomeBase users... Cristie Software is offering EMC HomeBase users a low cost option to migrate to NBMR (Bare Machine Recovery for NetWorker) or CBMR (Cristie Bare Machine Recovery) for non-NetWorker users. EMC announced end of life for their HomeBase solution on 12th August 2012, with maintenance and support also being discontinued later this year. The cost of the upgrade is only US$100 per license which includes 12 months maintenance. This is often less than the maintenance cost of HomeBase licenses alone and is a massive discount to the normal list price of NBMR/CBMR of US$700 per license. But hurry this offer is only available for a limited time! For further information please visit the website - www.cristie.com/homebase-user-offer or contact us at sales@cristie.com 2013 Planning - Schedule a meeting with your account manager... As you start your account planning for 2013 remember we are on hand to help add value to any deals that could benefit from Bare Machine Recovery. With all of our solutions now available through numerous purchasing channels (visit www.cristie.com/purchase for more details) TBMR, CBMR and NBMR are all easy solutions to sell and can increase the value of your opportunities this quarter. We are currently planning our travel for this quarter and have added to our resources for visiting customers, resellers and partners in EMEA and APAC. If you would like to schedule a meeting or plan a deal clinic with an account manager that covers your area - please get in touch. Account manager teams contact details: Americas - americas@cristie.com APAC - apac@cristie.com EMEA - emea@cristie.com General sales - sales@cristie.com Events... Come and visit us on Stand E526 at IBM Pulse 2013, March 3-6, MGM Grand, Las Vegas (www.ibm.com/pulse) to discuss BMR for Tivoli Storage Manager and cloud migration solutions and also meet some of the team! If you would like to book a time to talk to us about your businesses requirements please get in contact to organise a time slot. Email me at natalie.schofield@cristie.com Webinars... We are looking at a new series of webinars to introduce our range of solutions. Please keep a look out for new dates of webinars at www.cristie.com/about-us/events If you are an EMC or IBM employee or approved reseller we already have a couple of webinars booked in to introduce the product range and also help you to understand the added value BMR can include to existing and new customer deals. EMC focused - NBMR and CBMR product introduction, add value to your pipeline 7th February 2013 / 10:00 GMT / sign up here IBM focused - TBMR and CBMR product introduction, add value to your pipeline 4th March 2013 / 10:00 GMT / sign up here Space is limited so please book your space as soon as possible. More product focused webinar dates to be released soon. Keep up-to-date with our latest information by following us on twitter and LinkedIn or check out www.cristie.com/about-us/events Have you read our latest Blog posts? New Year, New Business Resolutions As the New Year begins the custom of setting New Year's resolutions starts, the tradition of setting resolutions dates back at least to ancient Roman times, and 2,000 years later the goal-setting habit is still thriving. ... Read the full blog post here Cristie Software Bare Machine Recovery solutions support a wide range of Operating Systems Cristie's Bare Machine Recovery (BMR) solutions, CBMR, TBMR for IBM's Tivoli Storage Manager (TSM) and NBMR for EMC's NetWorker, all work with a range of operating systems. For a full list... Read the full blog post here Cristie Software Ltd, New Mill, Chestnut Lane, Stroud, Gloucestershire, GL5 3EH Website: www.cristie.com Email: sales@cristie.com

Cristie Software strengthens relationship with IBM as products are included in Passport Advantage®

PRESS RELEASE

Cristie Software, Stroud, UK
27th November 2012

From the 27th November 2012, Cristie’s CBMR and TBMR software products will now be available to order through Passport Advantage®.  This will significantly simplify the quoting and ordering process for both IBM and all IBM channel partners.

CBMR and TBMR deliver best-in-class BMR software that provides fast, automated disaster recovery – whether to similar or dissimilar hardware.  TBMR fully integrates with IBM Tivoli Storage Manager and can recover directly from TSM without having to perform separate backups.  This provides considerable savings in storage space and network bandwidth.  CBMR and TBMR will typically restore server operating systems in less than ten minutes and are able to perform multiple server recoveries simultaneously.

Ian Cameron, CEO at Cristie Software said “Cristie has worked closely with IBM for the last 5 years and this is an exciting step that should greatly strengthen our relationship.  The previous procurement system made it difficult for IBM and partner sales execs to quote and order our software and this move will take all that pain away.  We therefore expect to see a big increase in TSM users’ adoption of TBMR to provide their disaster recovery solution.”

To find out more about the move to the IBM PPA system for your region please find links to the IBM documentation which includes product part codes:

• APAC PPA Announcement documentation
• EMEA PPA Announcement documentation
• USA PPA Announcement documentation

- ends

About Cristie Software Limited
Cristie Software Limited was established in the UK in 2007 and has grown rapidly to become a leading software provider specializing in data protection and machine recovery and migration.

The software provides fast, reliable and highly automated backup, recovery and migration solutions for Windows, Linux and other Unix machines.  Cristie Software solutions are sold worldwide by IBM and through a global network of leading resellers.

Connect with Cristie Software on Twitter and LinkedIn

Press Contact
Natalie Schofield – International Marketing Manager
Email Natalie here / Website: www.cristie.com


All trademarks are duly acknowledged and are used only to indicate compatibility or integration with those products.
Cristie, TBMR and CBMR are trademarks of Cristie Software Limited.
© 2012 Cristie Software Limited

Kwik data recovery called for as server fails for main customer contact centre

Cristie Software's latest Customer Case Study: Kwik-Fit Financial Services.

Product: TBMR

Overview

Launched in 1995 to provide an insurance offering to customers of Kwik-Fit garages, Kwik-Fit Insurance has grown rapidly in the 17 years since to become one of the UK’s leading personal lines insurance intermediaries.

Originally offering car insurance, the intermediary has expanded to incorporate a host of personal lines offerings including home insurance and breakdown cover with around one million live products. Kwik-Fit Insurance was the forerunner for what has become the Kwik-Fit Financial Services group. KFI is the largest broker in a group which also includes Express Insurance, the specialist car and motorbike intermediary (acquired in 2007) and The Green Insurance Company, an environmentally friendly intermediary who offset customer’s cars carbon emissions (launched in 2007).

KFFS was bought by Ageas (UK) Ltd in 2010 to strengthen their retail operations which include RIAS, Ageas Insurance Solutions and Castle Cover.

The Challenge

KFFS relies on a number of Fileservers running software applications which are key to the day to day operations of the business. Running a fully operational contact centre is essential to keep customer service levels high and ensure that the corporate aims of a fast, courteous and professional service are maintained.

Following a corruption of the OS disks on one of the critical fileservers, it took several days to recover fully and had a major impact on the service level.  The decision was taken to look into how best to reduce outage time involved in this kind of problem to an absolute minimum and avoid experiencing such a detrimental outage again.

The Solution

TBMR was introduced to KFFS by their IBM partner Barrachd as a product that was unique in the way it worked closely with their existing backup software (TSM), meaning that it could be introduced with a relatively small amount of extra work and could be maintained alongside their normal backup schedule.

TBMR was installed to protect a number of the most critical servers for the contact centre to help get recovery times significantly reduced in the event of another failure and to reduce vulnerability to customer service levels.

The Resulting Benefit

TBMR installation on the contact centres’ critical servers has given great peace of mind to management and have yet to be ‘used in anger’ to recover from a failure. The further implementation of TBMR is now being evaluated to extend coverage to other parts of the estate after recently suffered a glitch and having both OS disks on a document scanning fileserver fail at the same time, which led to four days of solid work to get the application running again and the database restored.  Purchase costs of TBMR to protect servers that are less critical to the business but still involve extensive time and effort on behalf of the support teams to recover, are justified when evaluated against this kind of manual recovery.

“Sometimes a good hardware maintenance contract and a good data backup schedule just isn't enough to ensure that services can be recovered quickly.  Our experience shows that there is a significant gap here and we are relying more and more on TBMR to fill this gap.” - Duncan Waddell, Second Line Team Lead, KFFS

TBMR Product Overview

TBMR provides fast automated recovery for IBM Tivoli Storage Manager (TSM) users. In the event of a server failure, TBMR will recover the operating system and applications direct from the TSM backup. The recovery can be to the original or to new dissimilar hardware or to a virtual machine.

• IBM recommended solution for BMR for TSM - find out more
• Rebuild a server OS in under ten minutes
• Uses the TSM backups for Disaster Recovery
• Multiple servers can be recovered simultaneously
• TBMR is the ONLY software that can recover direct from the TSM server without performing a separate backup

Find out more at:
www.cristie.com/products/disaster-recovery/tbmr

Contact Cristie Software

Email: sales@cristie.com
Tel: +44 1453 847000
Web: www.cristie.com

Tivoli Storage Manager (TSM) bare machine recovery software from Cristie

We offer Bare Machine Recovery Software specifically for TSM Users

Cristie Software's TBMR solution provides fast automated recovery for TSM users. In the event of a server failure, TBMR will recover the operating system and applications direct from the TSM backup. The recovery can be to the original or to new dissimilar hardware or to a virtual machine.

TBMR is unique in its ability to recover directly from TSM and without requiring any additional backup to be performed. This means that (unlike other BMR software products) TBMR consumes no additional storage or network bandwidth. TBMR also has the advantage of not requiring a separate backup application to be installed, managed and monitored.

Tivoli Storage Manager (TSM) is IBM’s enterprise class backup and archiving software and TBMR works exclusively with TSM and is re-sold by IBM and its channel partners worldwide as the recommended BMR solution for TSM.

The main features of our BMR solution for Tivoli:

• Fully integrated with TSM Rebuild a server OS in under ten minutes 
• Uses the TSM backups for Disaster Recovery 
• Multiple servers can be recovered simultaneously 
• TBMR is the ONLY software that can recover direct from the TSM server without doing a separate backup

Tivoli recovery is available for a number of Operating Systems including:

• Windows 
• Linux 
• Solaris 
• AIX

View the supporting documentation and YouTube Videos here:

TBMR Overview
TBMR for Windows datasheet
TBMR for Windows technical demonstration video
TBMR for Linux datasheet
TBMR for Linux backup and recovery tutorial video
TBMR for Linux installation and configuration demonstration video
TBMR for Linux restore process demonstration video
TBMR for Solaris datasheet
TBMR for AIX datasheet

Download a free 30 day trial of TBMR for your operating system at www.crisite.com/download 

Need IT Disaster Recovery? But not sure where to start or why....

In 2000, the Fibre Channel Industry Association published a report that looked at business continuity and Hourly Outage Costs by Industry, and although now quite out of date it really does highlight how important it is to have a good IT disaster recovery solution in place for businesses.

The report suggested that the average outage cost by industry was a huge $944,395 per HOUR!! See a selection of the table published....

Industry	Hourly Downtime Costs
Brokerage Operations	$6,450,000
Energy	$2,817,846
Credit Card Sales Authorizations	$2,600,000
Telecommunications	$2,066,245
Financial Institutions	$1,495,134
Information Technology	$1,344,461
Insurance	$1,202,444
Retail	$1,107,274
Pharmaceuticals	$1,082,252
Banking	$996,802
Food/Beverage Processing	$804,192
Consumer Products	$785,719
Transportation	$668,586
Utilities	$643,250
Healthcare	$636,030
Professional Services	$532,510
Electronics	$477,366
Construction and Engineering	$389,601
Media	$340,432
Hospitality and Travel	$330,654
Airline Reservations	$90,000
ATM Fees	$14,500
AVERAGE	$944,395

Source:IT Performance Engineering and Measurement Strategies: Quantifying Performance and Loss, Meta Group, Oct. 2000; Fibre Channel Industry Association.


Disaster Recovery or Bare Machine Recovery (BMR) is a term used for the recovery of a machine to new (bare) hardware. Recovery includes the operating system and application configurations. A rebuild can take several hours and can require a high level of technical knowledge.

Here at Cristie Software we have made our BMR solutions user-friendly and fast. Our mission is to create software that can be used by anyone, so that if your business IT fails it can be restored as quickly as possible by anyone that has access to the system so that it can be restored to a pre-disaster state to ensure that your downtime is at a minimum. Our software recoveries may be fully automated and typically take under 10 minutes to perform!

Cristie Software BMR products are resold by IBM worldwide we have covered a huge range of industries and our software is used in 70 different countries with over 110,000+ licenses.

View our quick overview of the BMR solutions we provide worldwide corporations, large organisations and mid-small size businesses.

Get in contact with us today to find out how we can support your IT DR needs and ensure that we can keep your outage costs to a minimum.

sales@cristie.com
www.cristie.com
Tel: +44 (0) 1453 847000
US Toll free Tel: +1 (312) 957 7211

Cristie's Dedicated Support Team

All of Cristie software purchased from IBM or via other Cristie partners includes a full 12 months of software maintenance from Cristie. Software maintenance provides users with upgrades to the latest releases of the software, as well as technical support by phone and email.

Our support team are a dedicated, knowledgeable and friendly group that can provide assistance for any of the supported operating systems (Windows, Linux, Solaris and AIX) that our software caters for. They are available 24hours a day, 7 days a week throughout the year for PriorityOne issues, to ensure they are on hand when needed. We understand how critical and damaging business downtime can be and how vital it is to get your organisation back up and running as quickly as possible and with as little disruption.

• Available for all contracted customers
• Knowledgeable and friendly support staff
• 24/7/365 for Priority One issues
• Available for any Country
• Telephone: +44 (0) 1453 847 009 or US Toll Free: 1-866-TEC-CBMR
• Email them at cbmr@cristie.com

Cristie will also provide assistance in setting up and testing software for evaluation purposes or for a proof of concept.

We also have our online Cristie KnowledgeBase where solutions to minor technical problems and tips and advice relating to Cristie products can be found - http://support.cristie.com/cgi-bin/kb.cgi

Visit our LinkedIn company page for more information about our services and product range http://www.linkedin.com/company/cristie-software-limited

Reliable, rapid results for Disaster Recovery, Data Backup and Server Migration with TBMR

TBMR disaster recovery software provides fast and automated recovery direct from Tivoli Storage Manager (TSM®).

TBMR allows users to recover their operating system directly from a TSM backup to similar or dissimilar hardware TBMR provides fast bare machine recovery direct from IBM’s Tivoli Storage Manager (TSM), enabling users to recover their operating system directly from a TSM backup to similar or dissimilar hardware.

Product Features:

• Fully integrated with TSM
• Rebuild a server OS in under ten minutes
• Uses the TSM backups for Disaster Recovery
• Multiple servers can be recovered simultaneously
• TBMR is the ONLY software that can recover direct from the TSM server without doing a separate backup

TBMR is resold globally by IBM as the BMR solution for TSM and has been certified compatible with most IBM System x machines as well as machines from many other server manufacturers.

Reliable, rapid results for Disaster Recovery, Data Backup and Server Migration with TBMR - BMR for TSM

TBMR supports these operating systems:

• Windows
• Linux
• Solaris 
• AIX

For a free 30 day trial, visit www.cristie.com/download/