Cristie Software at IBM EDGE 10-14th June 2013

Machine Recovery & Migration at IBM EDGE

Our US team will be making an appearance at IBM EDGE this year to provide demonstrations of the latest updates to our Bare Machine Recovery for TSM as well as an introduction to TBMR for new clients. We will also be speaking about Machine Migration software as well as information on how to improve your business Continuity plan.

Demo Suite numbers will be available closer to the time, but if you would like to make an appointment to talk with us beforehand, please visit our Events page at: www.cristie.com/about-us/events/

Cristie Software at IBM Pulse 3-6 March 2013

Cristie Software exhibiting at IBM Pulse 2013 - STAND E526

We are exhibiting again at Pulse 2013 on Stand E526 - come along and say hi to the team and find out about how our Bare Machine Recovery and Machine Migration solutions can help your business.

Cristie Software have worked with IBM for over 10 years and have developed a BMR solution that works seamlessly with Tivoli Storage Manager, providing the missing BMR elements without adding significant storage requirements!

Our BMR software solutions are unique in the way that they integrate with the implemented software a business already has installed. TBMR can use TSMs backups so in the event of a server failure TBMR will recover the operating system and applications direct. With the recovery being made to either the original or to new dissimilar hardware or even to a virtual machine.

Find out more about TBMR...

Why not also find out about our NEW PRODUCT - CloneManager at the show and find out how Cristie Software can help your business with all of its migration needs. CloneManager can migrate from V2V, V2P, V2C or P2P, P2V or P2C! With an easy to use drag and drop style GUI CloneManager can migrate single machines to multiple whole server room moves.

Find out more about CloneManager...

Speak to the team on Stand E526

If you would like to make an appointment to speak to one of the team at the show to understand how our software can help your business then please get in touch at sales@cristie.com.

See you there!!

New Year, New Business Resolutions

Have you set your business targets for 2013? What do you hope your organisation will be better at in 2013?

As the New Year begins the custom of setting New Year's resolutions starts, the tradition of setting resolutions dates back at least to ancient Roman times, and 2,000 years later the goal-setting habit is still thriving. With nearly half the population making New Year's resolutions from getting fit, eating healthier to spending more time with the family... the lists are endless! But, what goals has your business got for 2013? Better profit margins, employee new staff, build customer base, increase skill sets, but you should not forget about increasing data security and protection against disasters whether natural, cyber or human error? Protecting your business and your critical data, ensuring that you can recover and reduce downtime to a minimum is a key component to business continuity and should be strategically put into place.

Make sure you keep your organisation's critical data recoverable in 2013.

Business continuity and disaster recovery became hot topics in 2012, with some very high profile downtime affecting large corporations including RBS, O2, Amazon cloud and Blackberry, bringing the threat of not being able to recover quickly from a disaster to the forefront of C-level management's mind.

With resilience and preparedness planning activities trending for most of 2012, highlighted by some of the natural disasters including Hurricane Sandy, it is looking like those topics are here to stay for 2013 too. The ever increasing pressure placed on organisations for the need for more data storage space whether physical, virtual or cloud with a continuously growing amount of data needing to be available for access anytime and anywhere along with the need for it being secure and recoverable.

Cristie Software can help 

Cristie understand that in the event of a disaster recovery situation, your business needs to react quickly and have a tested and working DR plan in place, where Bare Machine Recovery (BMR) is a key component. BMR is at the heart of Cristie Software's solutions, with specific solutions created to seamlessly integrate with common Backup solutions like IBM's Tivoli Storage Manager and EMC's NetWorker.

Helping to minimise disruption and ensuring critical operations can continue. Cristie provide a range of fast and reliable offerings that can:

• Recover critical servers from scratch within minutes
• Fully automate recoveries
• Recover to dissimilar hardware
• BMR for Windows, Linux, AIX and Solaris operating systems

Bare Machine Recovery solutions:

TBMR - Tivoli Bare Machine Recovery software. TBMR provides fast automated recovery for TSM users. In the event of a server failure, TBMR will recover the operating system and applications direct from the TSM backup. The recovery can be to the original or to new dissimilar hardware or to a virtual machine. www.cristie.com/products/tbmr

NBMR - NetWorker Bare Machine Recovery software. NBMR provides fast automated recovery for users of EMC's (formerly Legato) NetWorker. In the event of a server failure, NBMR will recover the operating system and applications direct from the NetWorker backup. The recovery can be to the original or to new dissimilar hardware or to a virtual machine.www.cristie.com/products/nbmr

CBMR - Cristie standalone Bare Machine Recovery software. CBMR is a complete and fully featured backup and recovery product that provides an ideal solution for protecting the IT infrastructure at branch offices and small data centres. www.cristie.com/products/cbmr

To review Cristie's BMR product range please visit the website www.cristie.com/products

Would you like more information:
Contact us at sales@cristie.com and we can provide demos, further technical advice and free 30 day trials of the software for you to try, that include full access to our support team.

Visit www.cristie.com


Other information:
Have a look at a previous blog post for our top ten tips DR planning tips. http://business-disaster-recovery.blogspot.co.uk/2012/08/disaster-recovery-planning-10-top-tips.html

Kwik data recovery called for as server fails for main customer contact centre

Cristie Software's latest Customer Case Study: Kwik-Fit Financial Services.

Product: TBMR

Overview

Launched in 1995 to provide an insurance offering to customers of Kwik-Fit garages, Kwik-Fit Insurance has grown rapidly in the 17 years since to become one of the UK’s leading personal lines insurance intermediaries.

Originally offering car insurance, the intermediary has expanded to incorporate a host of personal lines offerings including home insurance and breakdown cover with around one million live products. Kwik-Fit Insurance was the forerunner for what has become the Kwik-Fit Financial Services group. KFI is the largest broker in a group which also includes Express Insurance, the specialist car and motorbike intermediary (acquired in 2007) and The Green Insurance Company, an environmentally friendly intermediary who offset customer’s cars carbon emissions (launched in 2007).

KFFS was bought by Ageas (UK) Ltd in 2010 to strengthen their retail operations which include RIAS, Ageas Insurance Solutions and Castle Cover.

The Challenge

KFFS relies on a number of Fileservers running software applications which are key to the day to day operations of the business. Running a fully operational contact centre is essential to keep customer service levels high and ensure that the corporate aims of a fast, courteous and professional service are maintained.

Following a corruption of the OS disks on one of the critical fileservers, it took several days to recover fully and had a major impact on the service level.  The decision was taken to look into how best to reduce outage time involved in this kind of problem to an absolute minimum and avoid experiencing such a detrimental outage again.

The Solution

TBMR was introduced to KFFS by their IBM partner Barrachd as a product that was unique in the way it worked closely with their existing backup software (TSM), meaning that it could be introduced with a relatively small amount of extra work and could be maintained alongside their normal backup schedule.

TBMR was installed to protect a number of the most critical servers for the contact centre to help get recovery times significantly reduced in the event of another failure and to reduce vulnerability to customer service levels.

The Resulting Benefit

TBMR installation on the contact centres’ critical servers has given great peace of mind to management and have yet to be ‘used in anger’ to recover from a failure. The further implementation of TBMR is now being evaluated to extend coverage to other parts of the estate after recently suffered a glitch and having both OS disks on a document scanning fileserver fail at the same time, which led to four days of solid work to get the application running again and the database restored.  Purchase costs of TBMR to protect servers that are less critical to the business but still involve extensive time and effort on behalf of the support teams to recover, are justified when evaluated against this kind of manual recovery.

“Sometimes a good hardware maintenance contract and a good data backup schedule just isn't enough to ensure that services can be recovered quickly.  Our experience shows that there is a significant gap here and we are relying more and more on TBMR to fill this gap.” - Duncan Waddell, Second Line Team Lead, KFFS

TBMR Product Overview

TBMR provides fast automated recovery for IBM Tivoli Storage Manager (TSM) users. In the event of a server failure, TBMR will recover the operating system and applications direct from the TSM backup. The recovery can be to the original or to new dissimilar hardware or to a virtual machine.

• IBM recommended solution for BMR for TSM - find out more
• Rebuild a server OS in under ten minutes
• Uses the TSM backups for Disaster Recovery
• Multiple servers can be recovered simultaneously
• TBMR is the ONLY software that can recover direct from the TSM server without performing a separate backup

Find out more at:
www.cristie.com/products/disaster-recovery/tbmr

Contact Cristie Software

Email: sales@cristie.com
Tel: +44 1453 847000
Web: www.cristie.com

Become a Cristie Software Reseller

Cristie Software provides Bare Machine Recovery Solutions to a Global Network of Partners and Resellers.

We work with some of the largest managed service providers and software resellers in the world and are always looking for new business partnerships to help grow the success of the software worldwide.

With solutions that are designed specifically for IBM's Tivoli Storage Manager and EMC's NetWorker we can help to add extra value to existing customers and to new deals. BMR is essential in today's business environment with downtime being seen as unacceptable.

After some high profile downtime affecting large corporations including RBS and O2 recently the threat of not being able to recover quickly from a disaster has once again risen to a priority. With the superior ICT systems used by large global organizations the infrastructure should be resilient and to most are regarded as disaster proof. The shock that rippled across the IT professionals and business owner communities with the revelation that the RBS disruption was caused by a software upgrade rather than one of malicious cyber-attack or natural disaster, was one of disbelief. Boardrooms across the globe suddenly started to question could this happen to us?

Help your hardware and software customers by expanding your portfolio of software to include Cristie Software solutions, providing additional software to help peace of mind, disaster recovery planning and reduce their RTOs and RPOs, building better business continuity.

With attractive discount levels available for resellers, why not join our approved reseller and partner list? Contact us to find out more at sales@cristie.com or fill in the form available here www.cristie.com/partners/

Bare Machine Recovery solutions for TSM and NetWorker from Cristie Software

Include BMR in your Disaster Recovery plan simply by adding one of Cristie Software’s BMR bolt-on solutions. At Cristie Software we can enhance the capabilities of both IBM Tivoli Storage Manager and EMC NetWorker with solutions that add essential Bare Machine Recovery functionality.

With support for Windows, Solaris, Linux and AIX, you can make your IT DR plan simple and efficient and recover your data in less than 10 minutes, allowing you to reliably meet your RPO and RTOs. No specialist training or additional IT skills are required to operate the step-by-step wizard for data recovery.

Cristie Software BMR solutions don’t require extra servers to run and store backups as they use the existing backups generated from TSM and NetWorker so there is no duplication of data and no need for additional storage.

Our solutions offer benefits including recovery to dissimilar hardware, fully automated recoveries, server migration for Physical and/or Virtual machines, data backup and protection, and 24hr 365 days a year support for priority one issues.

Why do I need BMR for IBM Tivoli Storage Manager?

TBMR provides fast automated recovery for Tivoli Storage Manager (TSM) users. In the event of a server failure, TBMR will recover the operating system and applications direct from the TSM backup. The recovery can be to the original or to new dissimilar hardware or to a virtual machine.

TBMR is unique in its ability to recover directly from TSM and without requiring any additional backup to be performed. This means that (unlike other BMR software products) TBMR consumes no additional storage or network bandwidth. TBMR also has the advantage of not requiring a separate backup application to be installed, managed and monitored.

Tivoli Storage Manager (TSM) is IBM’s enterprise class backup and archiving software and TBMR works exclusively with TSM and is re-sold by IBM and its channel partners worldwide as the recommended BMR solution for TSM.

More information? 

• Visit the website www.cristie.com/products/disaster-recovery/tbmr for more TBMR information and operating system compatibility 
• Visit the IBM website to view our product overview http://www-01.ibm.com/software/tivoli/products/storage-mgr/cristie-bmr.html
• Download a free 30 day trial at www.cristie.com/download 
• E-mail sales@cristie.com with any queries and we will be happy to help

Why do I need an additional BMR product for NetWorker?

The Bare Metal Recovery feature that is included with NetWorker provides a good solution for Windows 2008/2008R2 and Windows 7 machines but does not currently support any other operating systems and has limited support for recovery to dissimilar hardware. Along with EMC announcing end of life notice for HomeBase product on the 12th August this year, what other software can EMC NetWorker customers use for BMR?

Cristie Software’s NBMR (NetWorker Bare Machine Recovery) solution will provide value to NetWorker users who need a heterogeneous solution to support all their Windows Platforms (2003/XP through to 2008/2008R2) as well as their Linux, Solaris and AIX machines. In addition NBMR allows recoveries to completely dissimilar hardware (to both physical and virtual machines) and supports NetWorker Server/Client Versions 7.4 SP5 to 8.

More information?

• Visit the website www.cristie.com/products/disaster-recovery/nbmr for more NBMR information and operating system compatibility 
• Download a free 30 day trial at www.cristie.com/download 
• E-mail sales@cristie.com with any queries and we will be happy to help

Read the quick overview of Cristie Software Bare Machine Recovery solutions here 

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About Cristie Software

Cristie Software was established in 2007 and has grown rapidly to become a leading software provider specialising in data protection, machine recovery, migration and availability.

Our products provide fast, reliable and highly automated backup, recovery and migration solutions for Windows, Linux and other Unix machines. Cristie Software solutions are sold worldwide by IBM and through a global network of leading resellers. To find out more information please email us at sales@cristie.com or to find out more about how to become a reseller please fill in this form, and we will be in contact.

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