Cristie Software at IBM EDGE 10-14th June 2013

Machine Recovery & Migration at IBM EDGE

Our US team will be making an appearance at IBM EDGE this year to provide demonstrations of the latest updates to our Bare Machine Recovery for TSM as well as an introduction to TBMR for new clients. We will also be speaking about Machine Migration software as well as information on how to improve your business Continuity plan.

Demo Suite numbers will be available closer to the time, but if you would like to make an appointment to talk with us beforehand, please visit our Events page at: www.cristie.com/about-us/events/

New Year, New Business Resolutions

Have you set your business targets for 2013? What do you hope your organisation will be better at in 2013?

As the New Year begins the custom of setting New Year's resolutions starts, the tradition of setting resolutions dates back at least to ancient Roman times, and 2,000 years later the goal-setting habit is still thriving. With nearly half the population making New Year's resolutions from getting fit, eating healthier to spending more time with the family... the lists are endless! But, what goals has your business got for 2013? Better profit margins, employee new staff, build customer base, increase skill sets, but you should not forget about increasing data security and protection against disasters whether natural, cyber or human error? Protecting your business and your critical data, ensuring that you can recover and reduce downtime to a minimum is a key component to business continuity and should be strategically put into place.

Make sure you keep your organisation's critical data recoverable in 2013.

Business continuity and disaster recovery became hot topics in 2012, with some very high profile downtime affecting large corporations including RBS, O2, Amazon cloud and Blackberry, bringing the threat of not being able to recover quickly from a disaster to the forefront of C-level management's mind.

With resilience and preparedness planning activities trending for most of 2012, highlighted by some of the natural disasters including Hurricane Sandy, it is looking like those topics are here to stay for 2013 too. The ever increasing pressure placed on organisations for the need for more data storage space whether physical, virtual or cloud with a continuously growing amount of data needing to be available for access anytime and anywhere along with the need for it being secure and recoverable.

Cristie Software can help 

Cristie understand that in the event of a disaster recovery situation, your business needs to react quickly and have a tested and working DR plan in place, where Bare Machine Recovery (BMR) is a key component. BMR is at the heart of Cristie Software's solutions, with specific solutions created to seamlessly integrate with common Backup solutions like IBM's Tivoli Storage Manager and EMC's NetWorker.

Helping to minimise disruption and ensuring critical operations can continue. Cristie provide a range of fast and reliable offerings that can:

• Recover critical servers from scratch within minutes
• Fully automate recoveries
• Recover to dissimilar hardware
• BMR for Windows, Linux, AIX and Solaris operating systems

Bare Machine Recovery solutions:

TBMR - Tivoli Bare Machine Recovery software. TBMR provides fast automated recovery for TSM users. In the event of a server failure, TBMR will recover the operating system and applications direct from the TSM backup. The recovery can be to the original or to new dissimilar hardware or to a virtual machine. www.cristie.com/products/tbmr

NBMR - NetWorker Bare Machine Recovery software. NBMR provides fast automated recovery for users of EMC's (formerly Legato) NetWorker. In the event of a server failure, NBMR will recover the operating system and applications direct from the NetWorker backup. The recovery can be to the original or to new dissimilar hardware or to a virtual machine.www.cristie.com/products/nbmr

CBMR - Cristie standalone Bare Machine Recovery software. CBMR is a complete and fully featured backup and recovery product that provides an ideal solution for protecting the IT infrastructure at branch offices and small data centres. www.cristie.com/products/cbmr

To review Cristie's BMR product range please visit the website www.cristie.com/products

Would you like more information:
Contact us at sales@cristie.com and we can provide demos, further technical advice and free 30 day trials of the software for you to try, that include full access to our support team.

Visit www.cristie.com


Other information:
Have a look at a previous blog post for our top ten tips DR planning tips. http://business-disaster-recovery.blogspot.co.uk/2012/08/disaster-recovery-planning-10-top-tips.html

Kwik data recovery called for as server fails for main customer contact centre

Cristie Software's latest Customer Case Study: Kwik-Fit Financial Services.

Product: TBMR

Overview

Launched in 1995 to provide an insurance offering to customers of Kwik-Fit garages, Kwik-Fit Insurance has grown rapidly in the 17 years since to become one of the UK’s leading personal lines insurance intermediaries.

Originally offering car insurance, the intermediary has expanded to incorporate a host of personal lines offerings including home insurance and breakdown cover with around one million live products. Kwik-Fit Insurance was the forerunner for what has become the Kwik-Fit Financial Services group. KFI is the largest broker in a group which also includes Express Insurance, the specialist car and motorbike intermediary (acquired in 2007) and The Green Insurance Company, an environmentally friendly intermediary who offset customer’s cars carbon emissions (launched in 2007).

KFFS was bought by Ageas (UK) Ltd in 2010 to strengthen their retail operations which include RIAS, Ageas Insurance Solutions and Castle Cover.

The Challenge

KFFS relies on a number of Fileservers running software applications which are key to the day to day operations of the business. Running a fully operational contact centre is essential to keep customer service levels high and ensure that the corporate aims of a fast, courteous and professional service are maintained.

Following a corruption of the OS disks on one of the critical fileservers, it took several days to recover fully and had a major impact on the service level.  The decision was taken to look into how best to reduce outage time involved in this kind of problem to an absolute minimum and avoid experiencing such a detrimental outage again.

The Solution

TBMR was introduced to KFFS by their IBM partner Barrachd as a product that was unique in the way it worked closely with their existing backup software (TSM), meaning that it could be introduced with a relatively small amount of extra work and could be maintained alongside their normal backup schedule.

TBMR was installed to protect a number of the most critical servers for the contact centre to help get recovery times significantly reduced in the event of another failure and to reduce vulnerability to customer service levels.

The Resulting Benefit

TBMR installation on the contact centres’ critical servers has given great peace of mind to management and have yet to be ‘used in anger’ to recover from a failure. The further implementation of TBMR is now being evaluated to extend coverage to other parts of the estate after recently suffered a glitch and having both OS disks on a document scanning fileserver fail at the same time, which led to four days of solid work to get the application running again and the database restored.  Purchase costs of TBMR to protect servers that are less critical to the business but still involve extensive time and effort on behalf of the support teams to recover, are justified when evaluated against this kind of manual recovery.

“Sometimes a good hardware maintenance contract and a good data backup schedule just isn't enough to ensure that services can be recovered quickly.  Our experience shows that there is a significant gap here and we are relying more and more on TBMR to fill this gap.” - Duncan Waddell, Second Line Team Lead, KFFS

TBMR Product Overview

TBMR provides fast automated recovery for IBM Tivoli Storage Manager (TSM) users. In the event of a server failure, TBMR will recover the operating system and applications direct from the TSM backup. The recovery can be to the original or to new dissimilar hardware or to a virtual machine.

• IBM recommended solution for BMR for TSM - find out more
• Rebuild a server OS in under ten minutes
• Uses the TSM backups for Disaster Recovery
• Multiple servers can be recovered simultaneously
• TBMR is the ONLY software that can recover direct from the TSM server without performing a separate backup

Find out more at:
www.cristie.com/products/disaster-recovery/tbmr

Contact Cristie Software

Email: sales@cristie.com
Tel: +44 1453 847000
Web: www.cristie.com

Become a Cristie Software Reseller

Cristie Software provides Bare Machine Recovery Solutions to a Global Network of Partners and Resellers.

We work with some of the largest managed service providers and software resellers in the world and are always looking for new business partnerships to help grow the success of the software worldwide.

With solutions that are designed specifically for IBM's Tivoli Storage Manager and EMC's NetWorker we can help to add extra value to existing customers and to new deals. BMR is essential in today's business environment with downtime being seen as unacceptable.

After some high profile downtime affecting large corporations including RBS and O2 recently the threat of not being able to recover quickly from a disaster has once again risen to a priority. With the superior ICT systems used by large global organizations the infrastructure should be resilient and to most are regarded as disaster proof. The shock that rippled across the IT professionals and business owner communities with the revelation that the RBS disruption was caused by a software upgrade rather than one of malicious cyber-attack or natural disaster, was one of disbelief. Boardrooms across the globe suddenly started to question could this happen to us?

Help your hardware and software customers by expanding your portfolio of software to include Cristie Software solutions, providing additional software to help peace of mind, disaster recovery planning and reduce their RTOs and RPOs, building better business continuity.

With attractive discount levels available for resellers, why not join our approved reseller and partner list? Contact us to find out more at sales@cristie.com or fill in the form available here www.cristie.com/partners/

New TBMR, NBMR and CRISP Video Tutorials available

We are pleased to announce three new video tutorials are available on our YouTube channel http://www.youtube.com/user/CristieSoftware

TBMR for Windows tutorial - Bare Machine Recovery software for a Tivoli Storage Manager user, the tutorial shows how to install, backup and recover from a Windows operating system.

NBMR for Windows tutorial - Bare Machine Recovery software for an EMC NetWorker users, the tutorial shows how to install, backup and recover from a Windows operating system.

And CRISP Cristie Recovery ISo Producer tutorial - the tutorial demonstrates how to use CRISP for your BMR software.

To find out more about Cristie Disaster Recovery and Bare Machine Recovery Software please visit our website -

• Cristie Software home page
• Disaster Recovery Software overview
• TBMR product overview
• TBMR for Windows
• TBMR for Linux
• TBMR for Solaris
• TBMR for AIX
• NBMR product overview
• NBMR for Windows
• NBMR for Linux
• NBMR for Solaris
• NBMR for AIX

We hope that you find the videos useful and welcome any comments as usual.

Tivoli Storage Manager (TSM) bare machine recovery software from Cristie

We offer Bare Machine Recovery Software specifically for TSM Users

Cristie Software's TBMR solution provides fast automated recovery for TSM users. In the event of a server failure, TBMR will recover the operating system and applications direct from the TSM backup. The recovery can be to the original or to new dissimilar hardware or to a virtual machine.

TBMR is unique in its ability to recover directly from TSM and without requiring any additional backup to be performed. This means that (unlike other BMR software products) TBMR consumes no additional storage or network bandwidth. TBMR also has the advantage of not requiring a separate backup application to be installed, managed and monitored.

Tivoli Storage Manager (TSM) is IBM’s enterprise class backup and archiving software and TBMR works exclusively with TSM and is re-sold by IBM and its channel partners worldwide as the recommended BMR solution for TSM.

The main features of our BMR solution for Tivoli:

• Fully integrated with TSM Rebuild a server OS in under ten minutes 
• Uses the TSM backups for Disaster Recovery 
• Multiple servers can be recovered simultaneously 
• TBMR is the ONLY software that can recover direct from the TSM server without doing a separate backup

Tivoli recovery is available for a number of Operating Systems including:

• Windows 
• Linux 
• Solaris 
• AIX

View the supporting documentation and YouTube Videos here:

TBMR Overview
TBMR for Windows datasheet
TBMR for Windows technical demonstration video
TBMR for Linux datasheet
TBMR for Linux backup and recovery tutorial video
TBMR for Linux installation and configuration demonstration video
TBMR for Linux restore process demonstration video
TBMR for Solaris datasheet
TBMR for AIX datasheet

Download a free 30 day trial of TBMR for your operating system at www.crisite.com/download 

Reliable, rapid results for Disaster Recovery, Data Backup and Server Migration with TBMR

TBMR disaster recovery software provides fast and automated recovery direct from Tivoli Storage Manager (TSM®).

TBMR allows users to recover their operating system directly from a TSM backup to similar or dissimilar hardware TBMR provides fast bare machine recovery direct from IBM’s Tivoli Storage Manager (TSM), enabling users to recover their operating system directly from a TSM backup to similar or dissimilar hardware.

Product Features:

• Fully integrated with TSM
• Rebuild a server OS in under ten minutes
• Uses the TSM backups for Disaster Recovery
• Multiple servers can be recovered simultaneously
• TBMR is the ONLY software that can recover direct from the TSM server without doing a separate backup

TBMR is resold globally by IBM as the BMR solution for TSM and has been certified compatible with most IBM System x machines as well as machines from many other server manufacturers.

Reliable, rapid results for Disaster Recovery, Data Backup and Server Migration with TBMR - BMR for TSM

TBMR supports these operating systems:

• Windows
• Linux
• Solaris 
• AIX

For a free 30 day trial, visit www.cristie.com/download/