Happy Holidays from all the Cristie Software team

From everyone at Cristie Software we would like to wish you all a wonderful Christmas and a prosperous 2013.

To view our Christmas ecard please click here

We look forward to working with you in 2013

www.cristie.com

Staff away for the Christmas break and your main server fails.... are you prepared?

Is your business disaster prepared even when key team members are away for the festive break?

Cristie Management Console (CMC) is an extension for CBMR, NBMR and TBMR, allowing users to remotely manage server backups and recoveries, coordinated from a central console.

If you already have NBMR (NetWorker Bare Machine Recovery) or TBMR (Tivoli Bare Machine Recovery) or CBMR (Cristie's standalone Bare Machine Recovery) installed on your machines you can easily add the management console to provide further benefits to your systems and help manage downtime or scheduled recoveries better.

CMC means you aren't limited to recovering on-site and can provide multiple users with access to backup the required machines. Achieve greater flexibility, rapid reaction and recovery times and a streamlined response that is not hampered by staff holidays with CMC.

The recovery can be performed to similar or dissimilar hardware by local staff with no specialist IT skills, so that your business can be in control with the Cristie Management Console.

The Cristie Management Console puts you in charge of your Cristie BMR products by providing you with centralized control, eliminating the limitations of onsite recoveries and covering staff vacations or illness.

The CMC gives you the convenience of centralized control with all the power and functionality that you would expect, giving you the ability to manage backups in your enterprise environment.

CMC allows you to centralize your disaster recovery and backup response, simplifying and streamlining your disaster recovery plan across multiple environments and locations.

Features	Benefits
Remote deployment of CBMR, TBMR and NBMR	Provides centralized control and coordination
Ability to create users and assign groups of machines to those users	Enables delegation for specific groups of machines
Remote management of recoveries and backups	Eliminates the need for on-site recoveries
Remote monitoring of backup or restore status for selected groups or machines	Monitor your enterprise environment centrally
Utilizes features and advantages of IBM Tivoli Storage Manager with TBMR and EMC NetWorker with NBMR	Convenience, flexibility and an integrated response
Receive log reports via email	Get all the important information about your recoveries by email

Don't be stuck in the office - remotely coordinate your DR response with the Cristie Management Console (CMC). 

Want to find out more?

CBMR Management Console - http://www.cristie.com/products/disaster-recovery/cbmr/cbmr-console/

NBMR Manangement Console - http://www.cristie.com/products/disaster-recovery/nbmr/nbmr-console/

TBMR Management Console - http://www.cristie.com/products/disaster-recovery/tbmr/tbmr-console/

If you would like to know costs, implementation guidance or need more advice email our sales team and they can help provide you further information, sales@cristie.com

Cristie Software’s BMR software now available for EMC Products NetWorker and Avamar

PRESS RELEASE:
12th December 2012 - Stroud, United Kingdom

Cristie Software today announced that NBMR and CBMR will now be available for EMC NetWorker and Avamar end users.  NBMR provides a unique BMR solution for EMC NetWorker users as it recovers servers directly from NetWorker backups and without having to perform separate backups.  This reduces the requirements for both storage space and network bandwidth.

CBMR is Cristie Software’s standalone solution that integrates with EMC Avamar.

Cristie Software provides fast, automated recovery of downed servers whether to similar or dissimilar hardware.  Recoveries are typically completed in less than ten minutes and multiple servers can be recovered simultaneously.

Ian Cameron, CEO at Cristie Software said “Cristie are currently working to develop sales into their NetWorker and Avamar user base, and specifically  for those UNIX and Linux based users of the discontinued EMC HomeBase product.  We expect that NBMR will offer NetWorker users an excellent alternative, and are looking forward to 2013 and continuing to build a strong foundation for the future.”

To find out more about NBMR and CBMR please contact Cristie Software at sales@cristie.com.

- ends

About Cristie Software Limited
Cristie Software Limited was established in the UK in 2007 and has grown rapidly to become a leading software provider specializing in machine recovery, migration and data protection.

The software provides fast, reliable and highly automated backup, recovery and migration solutions for Windows, Linux and other Unix machines.  Cristie Software solutions are sold worldwide by EMC, IBM and through a global network of leading resellers.

Connect with Cristie Software on Twitter https://twitter.com/CristieSoftware and LinkedIn http://www.linkedin.com/company/cristie-software-limited


Press Contact
Natalie Schofield – International Marketing Manager
sales@cristie.com

All trademarks are duly acknowledged and are used only to indicate compatibility or integration with those products.

Cristie, NBMR and CBMR are trademarks of Cristie Software Limited.
© 2012 Cristie Software Limited

Bare Machine Recovery for EMC NetWorker 8

EMC NetWorker (formally Legato) users can deploy NBMR for their Bare Machine Recovery requirements.

NBMR - Cristie Software's NetWorker Bare Machine Recovery solution provides restore capabilities to NetWorker covered machines and is now available to order direct through EMC Brokerage.

NBMR 6.4.2 supports:

• NetWorker Server 8.0, 7.4 SP5, 7.5 SP4, 7.6 SP1, 7.6 SP2 and 7.6 SP3
• NetWorker Client 8.0, 7.4 SP5, 7.5 SP4, 7.6 SP1, 7.6 SP2 and 7.6 SP3

Cristie have seen an increased interest in the NBMR solution since EMC's HomeBase was announced as End of Life in August 2012. NBMR works in a different way to HomeBase, as NBMR recovers the server to an identical state at a given point in time from NetWorker whereas HomeBase would redeploy the OS and applications and the server would therefore not be identical.

NBMR is unique in its ability to recover directly from NetWorker without requiring any additional backup to be performed. This means that (unlike other BMR software products) NBMR consumes no additional storage or network bandwidth. NBMR also has the advantage of not requiring a separate backup application to be installed, managed and monitored. NBMR also provides the ability to recover the original machine or to new dissimilar hardware or even to a virtual machine.

NBMR works exclusively with EMC NetWorker and is re-sold globally by Cristie's channel partners as well as via EMC Brokerage directly.

NBMR is available for all major Operating Systems: 

• Windows
• Linux
• Solaris
• AIX 

The main features of Cristie's BMR solution for NetWorker:

• Backups and restores performed by NetWorker, retaining the features and advantages of that software
• Multiple servers can be recovered simultaneously
• Designed to maximise speed, flexibility and simplicity of use
• Rebuild a server OS in under ten minutes
• No separate backup software to install, schedule and administer

MORE INFO:
For more information please visit www.cristie.com/products/disaster-recovery/nbmr/

Download full function 30 day trial for free at www.cristie.com/download

NBMR can be purchased through EMC Brokerage and through EMC channel partners as well as via Cristie Software approved resellers. For more information and to find your nearest reseller email us at sales@cristie.com or visit www.cristie.com/purchase/

If you would like further information on pricing and purchasing please email us directly at sales@cristie.com and we would be happy to help.

Cristie Software November News Bulletin

Read the latest Cristie Software News Update 

November 2012 Update

Welcome to the Cristie Software News Bulletin! What a packed edition of the bulletin we have this month with the launch of our latest product announced! CloneManager has been in development for most of the year and we are very proud that it has already gained a huge amount of interest including a global outsourcing company who are looking to employ it as their main migration software! We also have a new employee to introduce to you, a new customer case study to read, a new product discussion group launched and some new collateral to keep you up-to-date with our product news. We hope that you have had a successful start to Q4 and please get in touch if we can help support any deals that you have in the pipeline or if you need any advice for new software for your own business. If you currently purchase our solutions TBMR and CBMR through IBM - read the latest blog post about changes to how to purchase, with a move to IBM's Passport Advantage. Why not keep in touch with what we are getting up to by following us on Twitter @CristieSoftware, LinkedIn and on our blog site. All the best, Natalie Schofield, International Marketing Manager Product News...  Introducing the latest solution from Cristie Software - CloneManager: CloneManager –the latest solution announced for release very soon! CloneManager enables machine migrations and server moves on an easy to use drag and drop GUI. For more information visit the website at www.clonemanager.com Read the full the Press Release here View the CloneManager Datasheet download Have a look at the CloneManager PowerPoint Presentation download For more information on pricing and beta testing contact us here Interested in finding out more? We will be arranging a number of introduction product webinars, if you are interested in registering for one of these online events please email us and once the dates are released we will forward you the information. For webinars or further product information please email sales here. Customer Case Study... Read how Kwik Fit Financial Services have used in TBMR to support their operations and business continuity plans. “Sometimes a good hardware maintenance contract and a good data backup schedule just isn't enough to ensure that services can be recovered quickly. Our experience shows that there is a significant gap here and we are relying more and more on TBMR to fill this gap.”- Duncan Waddell, Second Line Team Lead, KFFS Kwik Data Recovery Called For As Server Fails For Main Customer Contact Centre Kwik-Fit Financial Services relies on a number of fileservers running software applications which are key to the day to day operations of the business. Running a fully operational contact centre is essential to keep customer service levels high and ensure that the corporate aims of a fast, courteous and professional service are maintained. Following a corruption of the OS disks on one of the critical fileservers, it took several days to recover fully and had a major impact on the service level... Read the full case study here New LinkedIn TBMR Customer Group... We want to hear from you! We have launched a new product development and discussion group for all of our TBMR customers and associates. You can help share best practices, discuss experiences and new features, helping aid Cristie to shape the TBMR future product roadmap. The group Cristie Software TBMR Product Discussions & Development, offers you the chance to make valuable contibutions to future improvements and developments for our products or maybe make suggestions of other new solutions or new products integrations, that would help resolve your business' disaster recovery, data protection and migration issues. We hope you will join us and become part of the Cristie world-wide discussion and development community. We are also looking at creating these type of groups for our other solutions - get in touch if you would be interested in joining other product groups - email me at natalie.schofield@cristie.com Join in the TBMR conversation today by applying for membership here http://www.linkedin.com/groups/Cristie-Software-TBMR-Product-Discussions-4692242 New Collateral... We have created new PowerPoint presentations introducing our product range for you to use: View the PowerPoint Presentations here: Cristie Software Introduction CBMR Introduction TBMR Introduction NBMR Introduction and CloneManager (CCM) Introduction Along with a range of new Sector overviews. We hope you find them useful as reference points: Healthcare sector overview Banking sector overview Government sector overview Retail sector overview Introductions... We would like to introduce you to our newest member of staff to join the Cristie Software family: CLAIR BROWN Accounts Manager Clair who has managed a successful book keeping company, joins the company part-time to help run the accounts team. We are very pleased that Clair has joined us as she brings an invaluable skill-set to the company. Other News... The Green IT Strategy – cloud and e-procurement take center stage CIO Jennifer Rigby, Department of Energy and Climate Change announced the driving forces of the Government’s green IT strategy, as cloud and e-procurement whilst speaking at the Efficient ICT: 2012 Conference at Westminster in Central London... Read the full blog post here Bare Machine Recovery for TSM and NetWorker: Include BMR in your Disaster Recovery plan simply by adding one of Cristie Software’s BMR bolt-on solutions. At Cristie Software we can enhance the capabilities of both IBM Tivoli Storage Manager and EMC NetWorker with solutions that add essential Bare Machine Recovery functionality... Read the full blog post here Cristie Software Ltd, New Mill, Chestnut Lane, Stroud, Gloucestershire, GL5 3EH Website: www.cristie.com Email: sales@cristie.com

Cristie Software strengthens relationship with IBM as products are included in Passport Advantage®

PRESS RELEASE

Cristie Software, Stroud, UK
27th November 2012

From the 27th November 2012, Cristie’s CBMR and TBMR software products will now be available to order through Passport Advantage®.  This will significantly simplify the quoting and ordering process for both IBM and all IBM channel partners.

CBMR and TBMR deliver best-in-class BMR software that provides fast, automated disaster recovery – whether to similar or dissimilar hardware.  TBMR fully integrates with IBM Tivoli Storage Manager and can recover directly from TSM without having to perform separate backups.  This provides considerable savings in storage space and network bandwidth.  CBMR and TBMR will typically restore server operating systems in less than ten minutes and are able to perform multiple server recoveries simultaneously.

Ian Cameron, CEO at Cristie Software said “Cristie has worked closely with IBM for the last 5 years and this is an exciting step that should greatly strengthen our relationship.  The previous procurement system made it difficult for IBM and partner sales execs to quote and order our software and this move will take all that pain away.  We therefore expect to see a big increase in TSM users’ adoption of TBMR to provide their disaster recovery solution.”

To find out more about the move to the IBM PPA system for your region please find links to the IBM documentation which includes product part codes:

• APAC PPA Announcement documentation
• EMEA PPA Announcement documentation
• USA PPA Announcement documentation

- ends

About Cristie Software Limited
Cristie Software Limited was established in the UK in 2007 and has grown rapidly to become a leading software provider specializing in data protection and machine recovery and migration.

The software provides fast, reliable and highly automated backup, recovery and migration solutions for Windows, Linux and other Unix machines.  Cristie Software solutions are sold worldwide by IBM and through a global network of leading resellers.

Connect with Cristie Software on Twitter and LinkedIn

Press Contact
Natalie Schofield – International Marketing Manager
Email Natalie here / Website: www.cristie.com


All trademarks are duly acknowledged and are used only to indicate compatibility or integration with those products.
Cristie, TBMR and CBMR are trademarks of Cristie Software Limited.
© 2012 Cristie Software Limited

Simplify your DR process by recovering to a virtual environment using Cristie’s BMR solutions

Cristie Software are experts in Bare Machine Recovery and with their range of BMR solutions businesses can recover from physical or virtual environments.

So what are the advantages of recovering to a virtual environment? 

Well, the advantages are split into two categories dependent on usage, for testing and for disaster recovery.




For testing purposes:

1. You don’t need dedicated hardware. You can create a virtual machine in minutes and can delete it after the test
2. May not have to allocate operating system and other licenses to the test machine
3. Testing can be automated and scheduled
4. Automate your recoveries using Cristie’s Answer File creation tools

As part of a Disaster Recovery plan:

1. Don’t have to have dedicated hardware standing by for recoveries
2. Drivers required for VMware and HyperV VM’s are included with Cristie’s BMR software
3. Can help improve Recovery Time Objectives (RTOs) if DR is due to an incident like flooding etc. not reliant on a physical server being available
4. Possible to reduce overall costs for Business Continuity due to no dedicated hardware requirements

Cristie Software can help

At Cristie Software our BMR solutions work across virtual and physical, so you don’t need to purchase and maintain a separate product for each environment and the products seamlessly can connect the two interfaces when recovery is required.

Cristie Software provide BMR, backup and migration solutions worldwide through a network of leading global resellers and business partners including IBM.

The range of BMR solutions from Cristie Software includes:

• TBMR – Bare Machine Recovery exclusively for IBM Tivoli Storage Manager (TSM). Allows TSM users to recover their machines direct from TSM
• NBMR – Bare Machine Recovery solely for EMC’s (formally Legato) NetWorker. Recovers machines fast directly from NetWorker to a pre-disaster state
• CBMR – Cristie Bare Machine Recovery, a stand-alone solution designed to provide complete protection of data, as well as the ability to recover critical machines from scratch within minutes 

CBMR, TBMR and NBMR all support dissimilar hardware restores and recovery to other physical or virtual environments. Our software supports a range of operating systems including AIX, Linux, Windows and Solaris.

With dedicated support teams that are available 24/7 for priority one failures, Cristie offer a first class service to their customers to ensure that downtime is kept to a minimum and business can return to a fully operational state as quickly and efficiently as possible.

Find out more information at www.cristie.com/products/disaster-recovery/

Kwik data recovery called for as server fails for main customer contact centre

Cristie Software's latest Customer Case Study: Kwik-Fit Financial Services.

Product: TBMR

Overview

Launched in 1995 to provide an insurance offering to customers of Kwik-Fit garages, Kwik-Fit Insurance has grown rapidly in the 17 years since to become one of the UK’s leading personal lines insurance intermediaries.

Originally offering car insurance, the intermediary has expanded to incorporate a host of personal lines offerings including home insurance and breakdown cover with around one million live products. Kwik-Fit Insurance was the forerunner for what has become the Kwik-Fit Financial Services group. KFI is the largest broker in a group which also includes Express Insurance, the specialist car and motorbike intermediary (acquired in 2007) and The Green Insurance Company, an environmentally friendly intermediary who offset customer’s cars carbon emissions (launched in 2007).

KFFS was bought by Ageas (UK) Ltd in 2010 to strengthen their retail operations which include RIAS, Ageas Insurance Solutions and Castle Cover.

The Challenge

KFFS relies on a number of Fileservers running software applications which are key to the day to day operations of the business. Running a fully operational contact centre is essential to keep customer service levels high and ensure that the corporate aims of a fast, courteous and professional service are maintained.

Following a corruption of the OS disks on one of the critical fileservers, it took several days to recover fully and had a major impact on the service level.  The decision was taken to look into how best to reduce outage time involved in this kind of problem to an absolute minimum and avoid experiencing such a detrimental outage again.

The Solution

TBMR was introduced to KFFS by their IBM partner Barrachd as a product that was unique in the way it worked closely with their existing backup software (TSM), meaning that it could be introduced with a relatively small amount of extra work and could be maintained alongside their normal backup schedule.

TBMR was installed to protect a number of the most critical servers for the contact centre to help get recovery times significantly reduced in the event of another failure and to reduce vulnerability to customer service levels.

The Resulting Benefit

TBMR installation on the contact centres’ critical servers has given great peace of mind to management and have yet to be ‘used in anger’ to recover from a failure. The further implementation of TBMR is now being evaluated to extend coverage to other parts of the estate after recently suffered a glitch and having both OS disks on a document scanning fileserver fail at the same time, which led to four days of solid work to get the application running again and the database restored.  Purchase costs of TBMR to protect servers that are less critical to the business but still involve extensive time and effort on behalf of the support teams to recover, are justified when evaluated against this kind of manual recovery.

“Sometimes a good hardware maintenance contract and a good data backup schedule just isn't enough to ensure that services can be recovered quickly.  Our experience shows that there is a significant gap here and we are relying more and more on TBMR to fill this gap.” - Duncan Waddell, Second Line Team Lead, KFFS

TBMR Product Overview

TBMR provides fast automated recovery for IBM Tivoli Storage Manager (TSM) users. In the event of a server failure, TBMR will recover the operating system and applications direct from the TSM backup. The recovery can be to the original or to new dissimilar hardware or to a virtual machine.

• IBM recommended solution for BMR for TSM - find out more
• Rebuild a server OS in under ten minutes
• Uses the TSM backups for Disaster Recovery
• Multiple servers can be recovered simultaneously
• TBMR is the ONLY software that can recover direct from the TSM server without performing a separate backup

Find out more at:
www.cristie.com/products/disaster-recovery/tbmr

Contact Cristie Software

Email: sales@cristie.com
Tel: +44 1453 847000
Web: www.cristie.com

Become a Cristie Software Reseller

Cristie Software provides Bare Machine Recovery Solutions to a Global Network of Partners and Resellers.

We work with some of the largest managed service providers and software resellers in the world and are always looking for new business partnerships to help grow the success of the software worldwide.

With solutions that are designed specifically for IBM's Tivoli Storage Manager and EMC's NetWorker we can help to add extra value to existing customers and to new deals. BMR is essential in today's business environment with downtime being seen as unacceptable.

After some high profile downtime affecting large corporations including RBS and O2 recently the threat of not being able to recover quickly from a disaster has once again risen to a priority. With the superior ICT systems used by large global organizations the infrastructure should be resilient and to most are regarded as disaster proof. The shock that rippled across the IT professionals and business owner communities with the revelation that the RBS disruption was caused by a software upgrade rather than one of malicious cyber-attack or natural disaster, was one of disbelief. Boardrooms across the globe suddenly started to question could this happen to us?

Help your hardware and software customers by expanding your portfolio of software to include Cristie Software solutions, providing additional software to help peace of mind, disaster recovery planning and reduce their RTOs and RPOs, building better business continuity.

With attractive discount levels available for resellers, why not join our approved reseller and partner list? Contact us to find out more at sales@cristie.com or fill in the form available here www.cristie.com/partners/

Do you or your customers need BMR provisioning for EMC NetWorker?

Need an alternative solution to the end-of-life HomeBase for Bare Machine Recovery?

Cristie Software solutions have been supporting customers for over 10 years with Bare Machine Recovery (BMR) and Migration software. The solution NBMR (BMR for NetWorker) is exclusively used with EMC's NetWorker (formally Legato NetWorker). NBMR works in a different way to other BMR software available in the marketplace, with its unique ability to recover directly from NetWorker without requiring any additional backup to be performed, therefore consumes no additional storage or network bandwidth.

NBMR in the event of a server failure, will recover the operating system and applications direct from the NetWorker backup, creating an identical machine. NBMR provides NetWorker users who would like a heterogeneous solution to support all their Windows Platforms (2000/XP through to 2008/2008 R2) as well as their Linux, Solaris and AIX machines, with the extended ability to recover to dissimilar hardware (both virtual or physical machines).

Advantages of using NBMR:

• no additional storage needed
• no extra bandwidth required for backups
• identical machine state recovered
• multi-platform solution - supports Windows, Linux, AIX and Solaris operating machines
• dissimilar hardware supported
• can recover to physical and/or virtual machines
• backups and restores performed by NetWorker, retaining the features and advantages of that software
• multiple servers can be recovered simultaneously
• designed to maximise speed, flexibility and simplicity of use
• rebuild a server OS in under ten minutes
• no separate backup software to install, schedule and administer

NBMR is re-sold globally by Cristie Software's channel partners as their recommended BMR solution for NetWorker. Email sales@cristie.com to find your nearest reseller.


Find out more about the product at www.cristie.com/products/disaster-recovery/nbmr/

Or download a 30 day free trial at www.cristie.com/download


Contact Cristie Software:
Email: sales@cristie.com
Tel: +44 1453 847000

Cristie Software and Bake It Better

Cristie Software and Cristie Data are proud to support Great Ormond Street Hospital with it's #BakeItBetter from #NationalBakingWeek campaign.

We are holding our great Bake It Better event on Friday 19th October at Cristie Software's Head Office in Stroud.

The cakes will be at the ready Friday morning for staff to make donations to the Great Ormond Street Hospital Children's Charity and enjoy amazing homemade cakes and biscuits.



http://www.gosh.org/gen/bakeitbetter/


More Information about Great Ormond Street Hospital Children's Charity and their involvement in National Baking Week (copied from their collateral)
Great Ormond Street Hospital Children's Charity is proud to be the charity partner for National Baking Week. Every year we need to raise £50 million to ensure the hospital can continue its vital work; your support is important and greatly appreciated.

Great Ormond Street Hospital is one of the top five pediatric research hospitals in the world, treating children with complex and life-threatening conditions who are referred nationally. The hospital manages over 192,000 patient visits every year with over 63% of those require intensive care or high dependency care, requiring a high level of expert and specialist nursing care. We are often their last hope.

Great Ormond Street Hospital Children's Charity Bake It Better is all about cakes. Baking, selling and enjoying cakes all for a good cause. It is a simple, easy way to raise funds for Great Ormond Street Hospital Children's Charity. The money that you raise through your bake sale will help Great Ormond Street Hospital to continue to provide world-class care for its young patients and their families and the charity to fund pioneering new treatments and research for childhood illnesses by:

• Contributing to the rebuilding and refurbishment of the hospital
• Funding the most up-to-date equipment
• Supporting research into, and development of, breakthrough treatments
• Providing accommodation and other support services for children and their families

#cristiesoftware #bakeitbetter #nationalbakingweek

New Cristie Software Solution Enables an Automated Process for Migration to the Cloud

PRESS RELEASE 9th October 2012, Stroud, UK.

Cristie Software today announced that it will shortly be releasing CloneManager, a new software product for migration and cloning. CloneManager provides a simple automated process for moving or copying physical or virtual machines to cloud and other environments.  It is seamlessly integrated with VMware vCloud Director and other cloud management software.

CloneManager migrations can be either real time (live) or staged to an intermediate storage device.  It also provides a discovery service which will be used to monitor the utilisation of memory, processing, storage and network resources by source machines prior to migration so that the target machines can be correctly provisioned.  In addition it provides the ability to periodically synchronise the target machine with the source machine thereby creating a warm clone that can be used for DR.  Furthermore the software allows for a range of configuration options to be specified or changed on the target machine - either in advance or during the migration process.

Ian Cameron, CEO of Cristie Software, said “We have been developing this software in close conjunction with one of the largest global service providers who require a solution to on-board their customers.  In addition to providing fast, automated migration of individual machines or entire data centres to and from cloud the software also provides the ability to create clone machines that can be used for DR and business continuance.”

Cristie Software expects to announce the general release of CloneManager within the first few weeks of 2013.  CloneManager will be available through Cristie Software’s existing reseller network as well as being targeted at large cloud service providers.

For further product information visit www.clonemanager.com

About Cristie Software Limited
Cristie Software Limited was established in the UK in 2007 and has grown rapidly to become a leading software provider specializing in data protection, machine recovery, data migration and availability.

The software provides fast, reliable and highly automated backup, recovery and migration solutions for Windows, Linux and other Unix machines.  Cristie Software solutions are sold worldwide by IBM and through a global network of leading resellers.

Connect with Cristie Software on Twitter and LinkedIn


Press Contact
Natalie Schofield – International Marketing Manager
Email Natalie here
Telephone: +44 1453 847000
Website: www.cristie.com

All trademarks are duly acknowledged and are used only to indicate compatibility or integration with those products. Cristie and CloneManager are trademarks of Cristie Software Limited.
© 2012 Cristie Software Limited

The Green IT Strategy – cloud and e-procurement take center stage

CIO Jennifer Rigby, Department of Energy and Climate Change announced the driving forces of the Government’s green IT strategy, as cloud and e-procurement whilst speaking at the Efficient ICT: 2012 Conference at Westminster in Central London.

Rigby who also chairs the government’s Green ICT Delivery Unit (GDU) explains that the plan to use Cloud technology and Servers that are energy-efficient will aid the UK government’s ICT strategy for delivering “better public services at a lower cost; to improve productivity through re-use and sharing; to reduce waste through harmonising IT infrastructure”

Speaking to www.computing.co.uk Rigby explained that using servers that conform to power-efficiency standards will be integral to driving the planned efficiencies and create the savings needed in public sector ICT. Green hosting is the key element to the plan complemented by other green ICT plans including the government’s strategies for cloud, end-user devices and capability.

GDU’s strategy includes other measures to reduce carbon emissions and waste including “simple stuff like using video conferencing instead of travelling or taking a manual process and computerising it – using the transformative nature of IT.”

The GDU’s energy-efficiency strategy has already seen results since its launch in March last year and has helped government ICT save £1.3m and approx. 232,000 tons of carbon annually. The targets set for the government departments have been a success with 14 departments hitting five or more of their 10 key target outcomes already. ICT efficiency in the government is being overhauled with simple steps and achievable targets that will continue to help and pave the way for the UK to hit carbon reduction challenges and budget reductions.

It is not just the government that are looking for ways of using smarter working techniques including cloud strategies, flexible working, limiting the use of consumables, streamlining business operations and efficient servers, will all be hot topics for most ICT departments and boardroom discussion points in organisations across the country.



Cristie Software understands the world-wide business benefits of using and working in the cloud for availability, data storage and data protection, fuelled by both economic and environmental corporate strategies. Cristie will be launching a cloud migration tool later this year and are currently developing the software in close conjunction with one of the largest global service providers who require a solution to on-board customers into their efficient and environmentally friendly cloud data centres.

www.cristie.com

Bare Machine Recovery solutions for TSM and NetWorker from Cristie Software

Include BMR in your Disaster Recovery plan simply by adding one of Cristie Software’s BMR bolt-on solutions. At Cristie Software we can enhance the capabilities of both IBM Tivoli Storage Manager and EMC NetWorker with solutions that add essential Bare Machine Recovery functionality.

With support for Windows, Solaris, Linux and AIX, you can make your IT DR plan simple and efficient and recover your data in less than 10 minutes, allowing you to reliably meet your RPO and RTOs. No specialist training or additional IT skills are required to operate the step-by-step wizard for data recovery.

Cristie Software BMR solutions don’t require extra servers to run and store backups as they use the existing backups generated from TSM and NetWorker so there is no duplication of data and no need for additional storage.

Our solutions offer benefits including recovery to dissimilar hardware, fully automated recoveries, server migration for Physical and/or Virtual machines, data backup and protection, and 24hr 365 days a year support for priority one issues.

Why do I need BMR for IBM Tivoli Storage Manager?

TBMR provides fast automated recovery for Tivoli Storage Manager (TSM) users. In the event of a server failure, TBMR will recover the operating system and applications direct from the TSM backup. The recovery can be to the original or to new dissimilar hardware or to a virtual machine.

TBMR is unique in its ability to recover directly from TSM and without requiring any additional backup to be performed. This means that (unlike other BMR software products) TBMR consumes no additional storage or network bandwidth. TBMR also has the advantage of not requiring a separate backup application to be installed, managed and monitored.

Tivoli Storage Manager (TSM) is IBM’s enterprise class backup and archiving software and TBMR works exclusively with TSM and is re-sold by IBM and its channel partners worldwide as the recommended BMR solution for TSM.

More information? 

• Visit the website www.cristie.com/products/disaster-recovery/tbmr for more TBMR information and operating system compatibility 
• Visit the IBM website to view our product overview http://www-01.ibm.com/software/tivoli/products/storage-mgr/cristie-bmr.html
• Download a free 30 day trial at www.cristie.com/download 
• E-mail sales@cristie.com with any queries and we will be happy to help

Why do I need an additional BMR product for NetWorker?

The Bare Metal Recovery feature that is included with NetWorker provides a good solution for Windows 2008/2008R2 and Windows 7 machines but does not currently support any other operating systems and has limited support for recovery to dissimilar hardware. Along with EMC announcing end of life notice for HomeBase product on the 12th August this year, what other software can EMC NetWorker customers use for BMR?

Cristie Software’s NBMR (NetWorker Bare Machine Recovery) solution will provide value to NetWorker users who need a heterogeneous solution to support all their Windows Platforms (2003/XP through to 2008/2008R2) as well as their Linux, Solaris and AIX machines. In addition NBMR allows recoveries to completely dissimilar hardware (to both physical and virtual machines) and supports NetWorker Server/Client Versions 7.4 SP5 to 8.

More information?

• Visit the website www.cristie.com/products/disaster-recovery/nbmr for more NBMR information and operating system compatibility 
• Download a free 30 day trial at www.cristie.com/download 
• E-mail sales@cristie.com with any queries and we will be happy to help

Read the quick overview of Cristie Software Bare Machine Recovery solutions here 

---

About Cristie Software

Cristie Software was established in 2007 and has grown rapidly to become a leading software provider specialising in data protection, machine recovery, migration and availability.

Our products provide fast, reliable and highly automated backup, recovery and migration solutions for Windows, Linux and other Unix machines. Cristie Software solutions are sold worldwide by IBM and through a global network of leading resellers. To find out more information please email us at sales@cristie.com or to find out more about how to become a reseller please fill in this form, and we will be in contact.

Keep up-to-date with the latest information:

Follow us on Twitter @CristieSoftware or LinkedIn http://www.linkedin.com/company/cristie-software-limited for the latest product, company and industry news!

New presentations and sector overviews for Cristie Software Resellers

We are pleased to announce that we have new marketing material available for our signed resellers.

Including new PowerPoint presentations available available for resellers to present our solutions to end users and sector specific overviews that you can send out to interested customers!


E-mail your account manager for full details or contact us at sales@cristie.com requesting any or all of the following:

• TBMR (Bare Machine Recovery for IBM Tivoli Storage Manager) introduction PowerPoint presentation for Resellers
• TBMR (Bare Machine Recovery for IBM Tivoli Storage Manager) introduction PowerPoint presentation for End Users
• NBMR (Bare Machine Recovery for EMC NetWorker) introduction PowerPoint presentation for Resellers
• NBMR (Bare Machine Recovery for EMC NetWorker) introduction PowerPoint presentation for End Users
• Healthcare sector overview - Introducing Cristie Software BMR solutions
• Banking sector overview - Introducing Cristie Software BMR solutions

COMING SOON....

• CBMR (Cristie Bare Machine Recovery) introduction PowerPoint presentation for Resellers
• CBMR (Cristie Bare Machine Recovery) introduction PowerPoint presentation for End Users
• Cristie Software full product suite PowerPoint presentation
• Retail sector overview
• Government sector overview
• and much more...

Keep up-to-date with all Cristie Software news by following us on twitter @CristieSoftware 

Email: sales@cristie.com

Web: www.cristie.com

Introducing Bare Machine Recovery for Retail Stores

The average retail organization looses $117,000 a year due to downtime.
(According to research completed by Coleman Parkes Research Ltd, November 2010. Full stats based on 2008 organizations across North America and Europe.)

Cristie offer complete and fully featured backup products that provide an ideal solution for protecting the IT infrastructure at branch stores and small data centres. It is used by many leading retailers to ensure rapid recovery from a server failure so that the branch is not out of operation for more than a few minutes. The recovery can be performed to similar or dissimilar hardware and by local branch staff with no specialist IT skills. 

BMR is our business and with the heavy reliance of IT within the retail sector, supporting the tills, logistics and the back office resupply process we understand how critical it is to get your organization back up and running to avoid diminished customer service.

Cristie Software are experts in BMR, an overview of our solutions for your organization to deploy is below, giving you a reliable, proven and fast response to ensuring your systems are all fully recovered after a disaster.

Retail store BMR solutions from Cristie 

Cristie provide Disaster Recovery, Data Backup and Machine Migration solutions for Windows, Linux, AIX and Solaris operating systems. All Cristie products support recovery or migration to dissimilar hardware and to virtual machines. Recoveries may be fully automated and typically take under 10 minutes to perform.

CBMR - provides complete protection of data, as well as the ability to recover critical machines from scratch within minutes. It is a standalone backup solution which is particularly suited to branch stores and provides protection for local data, combined with fast automated machine recovery.

TBMR - Bare Machine Recovery for IBM Tivoli Storage Manager. Allows TSM users to recover their machines direct from TSM without having to perform any additional backup.

NBMR - Bare Machine Recovery for EMC NetWorker users. Allows NetWorker users to recover their machines directly from NetWorker without having to perform any additional backup.

CMC - The Cristie Management Console allows users to remotely deploy and manage CBMR and TBMR, providing centralised control. Recoveries can be performed remotely and multiple servers can be recovered simultaneously.

Need more information?

Contact Cristie Software at sales@cristie.com and find out how we can help you to keep your retail stores' and chains' BMR running smoothly. Protecting your data against disruption, whether cyber-attack, natural disaster, adverse weather, fire, floods or human error, Cristie Software are experts in disaster recovery.

www.cristie.com

Predictable recoveries in an unpredictable world

End of Life notice for EMC HomeBase... Cristie can help

With EMC announcing end of life notice for HomeBase on the 12th August this year, what can EMC NetWorker customers use for Bare Machine Recovery (BMR)?

Cristie Software can provide a simple solution with the product NBMR - bare machine recovery for NetWorker.


NBMR provides fast automated recovery for users of EMC's (formerly Legato) NetWorker. In the event of a server failure, NBMR will recover the operating system and applications direct from the NetWorker backup. The recovery can be to the original or to new dissimilar hardware or to a virtual machine.

NBMR is unique in its ability to recover directly from NetWorker without requiring any additional backup to be performed. This means that (unlike other BMR software products) NBMR consumes no additional storage or network bandwidth. NBMR also has the advantage of not requiring a separate backup application to be installed, managed and monitored.

NBMR offers a solution that unlike EMC's HomeBase product, it will recover the servers to an identical state at a given point in time from NetWorker, in comparison to HomeBase would have had to redeploy the OS and applications and the server therefore not be identical.

EMC NetWorker (formally known as Legato NetWorker) centralizes, automates, and accelerates data backup and recovery, NBMR works exclusively with EMC NetWorker and is re-sold globally by its channel partners as the recommended BMR solution for NetWorker Users.

In addition NBMR is available for all major Operating Systems as follows: 

• Windows
• Linux
• Solaris
• AIX 

The main features of our BMR solution for NetWorker:

• Bare Machine Recovery for EMC NetWorker users
• Backups and restores performed by NetWorker, retaining the features and advantages of that software
• Multiple servers can be recovered simultaneously
• Designed to maximise speed, flexibility and simplicity of use
• Rebuild a server OS in under ten minutes
• No separate backup software to install, schedule and administer

Why not see for yourself with a FREE 30 day trial of  NBMR? Download available from www.cristie.com/download 

For more information on NetWorker BMR (NBMR) solution please have a look at the product datasheet, NBMR introduction presentation or contact us at sales@cristie.com

Staff away for summer break and server fails.... are you prepared?

With large numbers of staff away for their summer vacations, is your business disaster prepared even when key team members are away?

Don't be stuck in the office - remotely coordinate your DR response with the Cristie Management Console (CMC).

CMC is an extension for CBMR and TBMR, allowing users to remotely manage server backups and recoveries, coordinated from a central console. CMC means you aren’t limited to recovering on-site and can provide multiple users with access to backup the required machines. Achieve greater flexibility, rapid reaction and recovery times and a streamlined response that is not hampered by staff holidays with CMC.

The recovery can be performed to similar or dissimilar hardware by local staff with no specialist IT skills, so that your business can be in control with the Cristie Management Console. 

The Cristie Management Console puts you in charge of your Cristie BMR products by providing you with centralized control, eliminating the limitations of onsite recoveries and covering staff vacations or illness.

The CMC gives you the convenience of centralised control with all the power and functionality that you would expect, giving you the ability to manage backups in your enterprise environment.

CMC allows you to centralise your disaster recovery and backup response, simplifying and streamlining your disaster recovery plan across multiple environments and locations.

Features	Benefits
Remote deployment of CBMR, TBMR and NBMR	Provides centralized control and coordination
Ability to create users and assign groups of machines to those users	Enables delegation for specific groups of machines
Remote management of recoveries and backups	Eliminates the need for on-site recoveries
Remote monitoring of backup or restore status for selected groups or machines	Monitor your enterprise environment centrally
Utilizes features and advantages of Tivoli for TBMR and EMC NetWorker for NBMR	Convenience, flexibility and an integrated response
Receive log reports via email	Get all the important information about your recoveries by email

Download your free 30 day trial at Cristie Software and see how it can enhance your use of CBMR and TBMR.

For more information please visit the website: http://www.cristie.com/products/console/ or contact us on sales@cristie.com

Cristie Software News Bulletin - September 2012

September 2012 Update

Welcome to the Cristie Software News Bulletin!

We have quite a lot to update you this month, with new releases, new staff members and some great product news along with industry guest blogger special.

After a successful first two quarters we are hoping that the rest of 2012 continues to be just as interesting. With some new customers on board and quite a number of software projects being developed, the end of Q3 and Q4 could have some big announcements for us to make!

We were also proud to report that this year's Global Fortune 500 Companies list included over 100 of our customers!

Why not keep in touch with what we are getting up to by following us on Twitter @CristieSoftware or LinkedIn www.linkedin.com/company/cristie-software-limited

All the best,
Natalie Schofield,
International Marketing Manager

---

Product News... 

Several new Windows releases to let you know about:

• NBMR 6.4.1 for Windows - View the release documentation here 
• TBMR 6.4.1 for Windows - View the release documentation here 

Contact our sales team if you would like to know more at sales@cristie.com
And as usual you can download a free trial of the software via the website - www.cristie.com/download

And new software to introduce you to

• CRISP - Cristie Recovery ISO Producer – this is a simple utility that we have designed to automatically build the recovery ISO for you, since Microsoft changed their licensing rules for the WinPE based DR environment (May 2012). View the technical video demonstration here

---

Introductions...

We would like to introduce you to the two latest additions to the Cristie Software family:

ANDY LOYDELL UK&I Business Development Manager Email Andy Connect on LinkedIn Andy joins the company to help support business in the UK and Ireland. With an IT software background Andy brings a wealth of knowledge becoming a valuable member of the team.

TOBY BISHOP US Territory Manager Email Toby Connect on LinkedIn Toby joins the US team to assist our growing customer-base and resellers. Coming from a technical sales team background Toby is a fantastic addition to the company.

---

Special Feature...

This month is from Pentire Solutions Ltd. "The service we provide is built upon quality, reliability and integrity" 

Business Continuity: The Role of Business Management in a Crisis
Many organisations have a form of business continuity plan, developed to meet various requirements. It may be a “tick in the box” document to enable regulatory compliance, or to meet a customer’s requirements. It should be developed to protect the business and its stakeholders’ interests.

But how many business managers actually understand the plan and its processes? If there were a major disruptive incident, most would need to ask someone what to do. The response would be more effective if we understood, in advance, our role in helping to keep the business operational….

Read the full story here…

---

Other News...

Business Disaster Recovery Planning - TOP 10 TIPS:
We all know that IT downtime happens, whether due to cyber-attack, power-cut, natural disaster including hurricanes, fire, floods or even unplanned IT outages. Every company, whatever the size or number of locations should have a disaster recovery plan in place as part of the business continuity strategy.

We have pulled together 10 top tips to help you create a great IT DR plan:

1. Test, test and test again, at least quarterly run through the disaster recovery process, ensure that it all works, re-create plan to include any changes that are highlighted through this testing process, this should streamline your process and make it user-friendly and robust
2. Staff knowledge, document processes and ensure that everyone involved understands the process required to recover and restore systems. Enabling staff from branches and individual offices to be in control of their requirements whether onsite or remotely can also provide your organization with better control over data and systems, providing a swifter solution to recovery....

Read the full top 10 tips here...

---

Cristie Software Ltd, New Mill, Chestnut Lane, Stroud, Gloucestershire, GL5 3EH
Website: www.cristie.com 

 Email: sales@cristie.com

Disaster Recovery Planning 10 Top Tips

We all know that IT downtime happens, whether due to cyber-attack, power-cut, natural disaster including hurricanes, fire, floods or even unplanned IT outages. Every company, whatever the size or number of locations should have a disaster recovery plan in place as part of the business continuity strategy. 

With the International Standard ISO 22301 introduced in May this year, it covers business continuity and disaster recovery requiring an organization to prove that they fully test developed contingency plans.  “ISO 22301:2012 specifies requirements to plan, establish, implement, operate, monitor, review, maintain and continually improve a documented management system to protect against, reduce the likelihood of occurrence, prepare for, respond to, and recover from disruptive incidents when they arise.” (source: http://www.iso.org/iso/catalogue_detail?csnumber=50038)

We have compiled together some helpful tips of how to ensure your plan works smoothly in the event of a disaster and need for bare machine recovery occurs.

Disaster Recovery Tips:

1. Test, test and test again, at least quarterly run through the disaster recovery process, ensure that it all works, re-create plan to include any changes that are highlighted through this testing process, this should streamline your process and make it user-friendly and robust
2. Staff knowledge, document processes and ensure that everyone involved understands the process required to recover and restore systems. Enabling staff from branches and individual offices to be in control of their requirements whether onsite or remotely can also provide your organization with better control over data and systems, providing a swifter solution to recovery
3. Different locations, keep your data in more than one place. Virtualization and Cloud are becoming increasingly popular to help keep data safe and stored in several secure locations
4. System Disks – have you got copies of all the system disks and the authorization codes that will need to be on-hand and re-installed, if you are not using a BMR solution that can do this automatically for you
5. Make sure backups are working correctly, without a backup of the system it doesn't matter what BMR software you have in place, data cannot be recovered if there is not a recovery point to recover from! If you backup to tape make sure that the tapes are replaced regularly to stop them from degrading 
6. Know and have to hand the support contact information, including several contact methods – phone, email and web support etc. to protect from disruptions in services, can you still contact your third-party support if the phone lines are down?
7. Critical systems prioritized, know which order to start up systems and servers. Have mission critical systems restored first; reduce business downtime to a minimum
8. Automate as much as possible, eliminate human error and interaction where possible and avoid simple mistakes
9. Security – don’t neglect it, just because you are pressured in a real-situation, ensure that you are not by-passing security measures to achieve Recovery Time Objectives (RTOs) allow your RTOs to include these steps
10. Inventory all IT assets, knowing what you have got is essential, inventory of all your assets allows you to structure your priority systems and ensure that each sever has been recovered, cross them off as they are restored.

For further advice on BMR and data backup software, we would be happy to discuss your requirements whether for a single server or a data centre, we can offer a BMR solution to enable you to have a robust, reliable and speedy backup and recovery system in place.

Predictable recoveries in an unpredictable world – Cristie Software

sales@cristie.com
www.cristie.com

IT disaster recovery back on the business continuity plans!

"Sorry we are closed, please call again soon” when it comes to mission-critical systems this statement just doesn’t cut it in the real world. 

With competitors constantly trying to persuade customers to make a switch fully operational systems, with no detrimental downtime recorded, could be a winner. We all know that downtime happens in IT but that downtime needs to be measured in minutes and seconds for mission-critical services; the recovery needs to be smooth and fast to ensure the disruptions are kept to a minimum.

After some high profile downtime affecting large corporations including RBS and O2 recently the threat of not being able to recover quickly from a disaster has once again risen to a priority. With the superior ICT systems used by large global organizations the infrastructure should be resilient and to most are regarded as disaster proof. The shock that rippled across the IT professionals and business owner communities with the revelation that the RBS disruption was caused by a software upgrade rather than one of malicious cyber-attack or natural disaster, was one of disbelief. Boardrooms across the globe suddenly started to question could this happen to us?

As we head into hurricane season for the US of which a potential 13 storms have been identified, “6 of which are expected to become hurricanes, including 3 major hurricanes” (source: http://www.weather.com/news/weather-hurricanes/hurricane-season-outlook-july-20120724) and with natural disasters like the devastating Japanese earthquakes and tsunami to even the severe power outages that India has been experiencing over the past week, it really brings business continuity planning into sharp focus for businesses.

The results released at the beginning of the year from the ‘Horizon Scan 2012’ report by BCI, (http://www.bcifiles.com/BCIHorizonScan2012.pdf) which was based on 458 organizations across 49 countries highlights what organizations feel are their biggest threats to possible IT downtime and business shutdown.

“74% of organizations were either ‘concerned’ or ‘extremely concerned’ about possible unplanned IT and telecom outages.”

Sector	Top 3 Threats	“Extremely Concerned” plus “Concerned” (%)	Average score across the full scale (1= not concerned; 4 = extremely concerned)
Financial Services (Base = 124)	1.       Unplanned IT/telecom outage 2.       Cyber attack 3.       Data breach	80% 71% 68%	3.15 2.99 2.90
Information & Communications (Base = 77)	1.       Unplanned IT/telecom outage 2.       Data breach 3.       Cyber attack	81% 77% 75%	3.11 3.14 3.01
Professional Services (Base = 70)	1.       Data breach 2.       Unplanned IT/telecom outage 3.       Cyber attack	66% 65% 60%	2.82 2.87 2.83
Public Administration (Base = 43)	1.       Adverse weather 2.       Unplanned IT/telecom outage 3.       Human illness	74% 60% 60%	2.86 2.76 2.64
Manufacturing (Base = 17)	1.       Supply chain disruption 2.       Unplanned IT/telecom outage 3.       Product safety incident	76% 71% 53%	3.00 2.82 2.71
Health and Social Care (Base = 17)	1.       Adverse weather 2.       Data breach 3.       Unplanned IT/telecom outage	69% 69% 63%	3.00 2.94 3.00
Utilities (Base = 17)	1.       Cyber attack 2.       Adverse weather 3.       Interruption to utility supply	82% 81% 77%	3.12 3.13 3.18

Other insightful statistics that can be gleaned from this report also include the geographical stance on disaster recovery from natural disasters/adverse weather was higher on the scale for those that have recently seen first-hand the disastrous effects that this type of threat can have.

“Not surprisingly in Japan, consideration of an ‘earthquake/tsunami’ scored 3.38, in fact every respondent was either ‘extremely concerned’ or ‘concerned’.”

The top five threats identified across the full base of respondents, were as follows:

1. Unplanned IT and telecom outages – 74% 
2. Data breach (i.e. loss or theft of confidential information) – 68% 
3. Cyber-attack (e.g. malware, denial of service) – 65% 
4. Adverse weather (e.g. windstorm/ tornado, flooding, snow, drought) – 59% 
5. Interruption to utility supply (i.e. water, gas, electricity, waste disposal) – 56%

Other additional and more specific risks ranged from the: Impact of the 2012 Olympics; Raw material prices; Reputational damage via the use of social networking; Escalation of the euro financial crisis and Vandalism/theft.

The report really highlights that time-specific events also create an impact on disaster preparedness, as this report was collated before other recent events such as the O2 and RBS network and IT failures, the results for next year’s report could show an even heavier stress placed on the ‘unplanned IT and telecom outages’ due to the world’s media coverage of these two potentially reputational damaging downtime.

2012 so far, has shown the world that downtime is disastrous to organizations even the giant corporations that were deemed indestructible, have shown their weaknesses to the world in their basic service offerings, customers don’t accept downtime counted in minutes let alone hours, days and weeks! With O2 out of action for around 24 hours for many of its customers and RBS failures moving into weeks of system disruption, confidence in providing the basic core facilities that these organizations are based on - ability to make and receive calls and confidence in account balances has rocked the levels of customer trust and loyalty, which some may never trust the services again and leave. RBS group have currently set aside £125 million for dealing with the fallout of the computer glitch that locked many RBS, NatWest and Ulster Bank customers out of their accounts. But these are not the first companies to have epic failures to their IT systems, in November 2011 RIM (Blackberry) also suffered an almost total outage for their European customer base, the use of Blackberry handsets saw a massive loss of customer confidence. September 2010, in Australia saw 50,000 customers of Virgin Blue airlines travel plans were disrupted by an IT failure.

Now is the time for CEO’s and senior management to ask ‘how would we recover from a similar situation?’

With the International Standard ISO22301 being introduced in May which covers business continuity and disaster recovery not just for IT but for the entire business, it also requires that the organization can prove they test fully developed contingency plans. “ISO 22301:2012 specifies requirements to plan, establish, implement, operate, monitor, review, maintain and continually improve a documented management system to protect against, reduce the likelihood of occurrence, prepare for, respond to, and recover from disruptive incidents when they arise.” (source: http://www.iso.org/iso/catalogue_detail?csnumber=50038) The importance of IT disaster recovery on the organizations full business continuity plan should be back on the management agenda!

The purpose of a disaster recovery plan is essential, but having a plan is not enough, the need to test, test and test again, is crucial to make sure your ICT systems are robust and ensure that backups and recoveries can happen, whether onsite or remotely.

Does the ITDR plan look at:

• Time critical - How long does it take to get your critical data back up and running? 
• Prioritising - which systems and servers need to be restored in what order? 
• Which staff need to be involved – can additional training for branches, stores, centres, or each office be applied so that more than one person knows the strategy and can perform a recovery. 
• Location(s) - Where is your data backed up? Whole locations can be completed disrupted by fire, power outages or natural disaster - is your critical data also stored offsite? 
• Who can perform the recovery? Ensure staff understand the stages of restoring data 
• Easy to use software? Step-by-step guides? 
• Technical support offered by suppliers – contacts for help and advice, are they easy to find? 
• What happens if email systems are down or the telephone network has failed? Multiple-technology contacts available?

At Cristie our business is Bare Machine Recovery!

BMR whether physical, virtual or cloud we have the experience and solutions to help your organization recover data and servers quickly and efficiently to get your business back up and running in accordance to your set RTOs (Recovery Time Objectives). We have over 2,000 end users with 110,000+ licenses in use in over 70 Countries. Our customer support is second to none and available 24/7 365 days a year for all priority one issues.

Sold through IBM and other leading resellers, we are confident our solutions can help organizations of any size from 1 license to 20,000 we have experience in tailoring software that suits your needs.

Email sales@cristie.com for more information or visit the website to view the product suite http://www.cristie.com/products/disaster-recovery/